How to Troubleshoot Installer Errors

Symptoms

When you install, uninstall, or update GraphicSchedule, you may receive an error, or the installer doesn’t complete successfully.

Resolution

Windows 10 and newer

  1. If you already have an existing installation of GraphicSchedule, please uninstall it first.
  2. The latest version of GraphicSchedule fixes many old bugs. Click here to download the latest GraphicSchedule installer.
  3. To start GraphicSchedule setup, open the downloaded file and double-click on the application inside it. The application file name ends with “.exe”.
  4. Follow the steps in the Setup Wizard.

After the GraphicSchedule installer exits, it writes a detailed log to a file called “GraphicSchedule v1.XX.X Setup.log” in your %temp% folder. (Please replace the letters XX.X with the version numbers from your download).

If you’ve encountered errors during setup, please send us the installer log file, or screenshot showing the error(s).